Effective Date: [05/09/2026]
At Axyz Edu, we primarily provide digital educational products and services, including pre-recorded online courses, digital learning materials, and educational resources.
Since our products are delivered digitally, physical shipping is generally not applicable.
1. Digital Course Delivery
After successful payment, customers will receive access to their purchased course through the delivery method specified by Axyz Edu.
Course access details, login credentials, or relevant instructions may be provided through:
- Axyz Edu website or learning platform
- Any other digital communication method specified at the time of purchase
Delivery is generally initiated after the payment has been successfully confirmed.
2. Delivery Time
For successfully completed payments, digital course access is normally provided within [2 hours / 1 business day].
In case of a technical or payment-related delay, customers may contact us using the contact details provided on our website.
3. Access to Digital Content
Course access may be provided for a specified duration, depending on the particular course purchased.
The applicable access period and any other access conditions will be communicated on the relevant course or product page before purchase.
Customers are responsible for providing accurate contact information and ensuring that they can access the email address, phone number, or account associated with their purchase.
4. Failed or Delayed Delivery
If payment has been successfully completed but the purchased digital product has not been delivered within the stated delivery period, customers should contact Axyz Edu.
We will verify the payment and, where appropriate, provide the purchased digital content or resolve the delivery issue.
5. Physical Products
If Axyz Edu offers any physical educational materials or products in the future, the applicable shipping charges, delivery time, and shipping conditions will be clearly mentioned on the relevant product page before purchase.
6. Contact Us
For questions or issues related to digital delivery, please contact:
Axyz Edu
Email: support@axyzedu.com
Phone/WhatsApp: +91 7907601789
Website: axyzedu.com/contact/
We will make reasonable efforts to resolve digital delivery issues promptly.
