Effective Date: 01 August 2026
Last Updated: 18 July 2026
Our Privacy Commitment
At Axyz Edu, trust is the foundation of learning.
We collect only the information necessary to provide our educational services, never sell your personal data, and strive to keep your information secure through responsible data handling practices.
Your privacy matters to us, and we are committed to being transparent about how your information is used.
Privacy Policy
Welcome to Axyz Edu (“Axyz Edu”, “we”, “our”, or “us”).
At Axyz Edu, we are committed to protecting your privacy and safeguarding your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect your information when you visit our website, create an account, purchase our courses, or use any of our educational services.
By accessing or using Axyz Edu, you agree to the collection and use of your information in accordance with this Privacy Policy.
1. Information We Collect
We collect information that is necessary to provide and improve our educational services.
Personal Information
When you create an account, enroll in a course, contact us, or interact with our platform, we may collect:
- Full Name
- Email Address
- Phone Number (if provided)
- Billing Information
- Account Credentials
- Profile Information you choose to provide
If Google Sign-In or other authentication services are enabled, we may receive basic profile information from those services in accordance with your privacy settings.
Learning Information
To provide a personalized learning experience, we may collect:
- Courses Enrolled
- Lesson Progress
- Quiz or Assessment Results
- Course Completion Status
- Certificates Earned
- Learning Preferences and Activity
This information helps us improve your learning experience and recommend relevant content.
Technical Information
When you access our website, we may automatically collect technical information including:
- IP Address
- Browser Type and Version
- Device Information
- Operating System
- Pages Visited
- Time Spent on Pages
- Date and Time of Access
- Referring Website
- Cookies and Similar Technologies
2. How We Use Your Information
We use your information to:
- Create and manage your account
- Provide access to purchased courses
- Process payments securely
- Track your learning progress
- Personalize your learning experience
- Respond to your questions and support requests
- Improve our courses, website, and services
- Maintain platform security
- Detect and prevent fraud or misuse
- Comply with legal obligations
- Send important service-related notifications
If you choose to receive updates, we may also send:
- New course announcements
- Educational content
- Product updates
- Promotional offers
- News about Axyz Edu
You may unsubscribe from promotional emails at any time.
3. Payment Information
Payments on Axyz Edu are processed through trusted third-party payment providers such as Razorpay.
We do not store your complete debit card, credit card, UPI PIN, or banking credentials on our servers.
Payment information is securely processed by the payment provider in accordance with applicable industry security standards.
4. Cookies and Similar Technologies
We use cookies and similar technologies to improve your experience on our website.
Cookies help us:
- Keep you logged in
- Remember your preferences
- Improve website performance
- Understand how visitors use our website
- Enhance security
- Analyze website traffic
You may disable cookies through your browser settings. However, some features of the website may not function properly.
5. Analytics
We may use analytics services such as Google Analytics to better understand how users interact with our website.
These services may collect anonymous information regarding website usage, including pages visited, time spent on pages, browser type, and general geographic location.
This information helps us improve our platform and user experience.
6. Sharing of Information
We respect your privacy.
We do not sell, rent, or trade your personal information to third parties.
We may share information only when necessary with trusted service providers that help us operate our platform, including:
- Payment Processing Providers
- Website Hosting Providers
- Analytics Providers
- Email Communication Services
- Customer Support Tools
These providers are permitted to use your information only for the services they perform on our behalf.
We may also disclose information when required by applicable law or to protect our legal rights.
7. Data Security
Protecting your information is important to us.
We implement reasonable technical and organizational measures to safeguard your information, including:
- Secure HTTPS Encryption
- Password Protection
- Restricted Administrative Access
- Secure Hosting Infrastructure
- Regular Software Updates
- Security Monitoring
While we strive to protect your information, no method of electronic storage or internet transmission is completely secure. Therefore, we cannot guarantee absolute security.
8. Data Retention
We retain your personal information only for as long as necessary to:
- Maintain your account
- Provide purchased services
- Comply with legal obligations
- Resolve disputes
- Prevent fraud and abuse
If you request deletion of your account, certain information may be retained where required by law or for legitimate business purposes.
9. Children’s Privacy
Axyz Edu provides educational services for school students.
Where required by applicable law, students below the applicable age should access our services with the involvement or consent of a parent or legal guardian.
We do not knowingly collect personal information in violation of applicable laws.
If you believe a child has provided personal information without appropriate consent, please contact us and we will take appropriate action.
10. Your Rights
Subject to applicable laws, you may have the right to:
- Access your personal information
- Correct inaccurate information
- Update your information
- Request deletion of your information
- Withdraw consent where applicable
- Request information about how your data is processed
To exercise these rights, please contact us using the details provided below.
11. Third-Party Links
Our website may contain links to third-party websites or services.
We are not responsible for the privacy practices or content of those external websites. We encourage you to review their respective privacy policies before providing any personal information.
12. Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our services, legal requirements, or business practices.
When changes are made, the updated version will be published on this page with a revised Last Updated date.
Your continued use of Axyz Edu after any changes constitutes your acceptance of the updated Privacy Policy.
13. Contact Us
If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us.
General Enquiries
Axyz Edu
đŸ“§ contact@axyzedu.com
Customer Support
đŸ“§ support@axyzedu.com
14. Governing Law
This Privacy Policy shall be governed by and interpreted in accordance with the laws of India.
Any disputes arising out of or relating to this Privacy Policy shall be subject to the exclusive jurisdiction of the competent courts located in Malappuram, Kerala, India.
Our Privacy Commitment
At Axyz Edu, trust is the foundation of learning. We collect only the information necessary to provide our educational services, never sell your personal data, and strive to keep your information secure through responsible data handling practices. Your privacy matters to us, and we are committed to being transparent about how your information is used.
Last updated: 18 July 2026